- Hinge users around the world posted on Twitter that they had been logged out of the dating app on Thursday.
- Some said they were able to log back into the app within 30 minutes, but some found their matches had been deleted.
- The Hinge Twitter account addressed their concerns, writing: “It’s not you, it’s us. Our team is working on fixing the issue.”
- It is unclear what caused the glitch and when the site will be fully operational again.
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Hinge users took to Twitter on Thursday to lament being logged out of the dating app, with some saying they logged back in to find they had lost all their matches.
The app, owned by Match Group, the same company that owns Tinder, acknowledged the crash in a tweet, that read: “It’s not you, it’s us. Our team is working on fixing the issue.”
But that did not calm users’ anger.
“Hinge: Designed to be deleted. Also Hinge: We deleted everyone,” joked one user, riffing on the company’s slogan, that encourages users to meet in person and build connections off the app.
“Welp. @hinge just logged me out and when I signed back in, I had zero matches. Sorry to the chill dudes I was actually getting along with. Guess it’s a sign,” another Twitter user wrote.
“please i have a date today and i can only contact him on hinge,” one said.
“I usually don’t care about apps crashing but DANG I was having a steady convo w/ someone man,” another user said.
Within 30 minutes, some users were tweeting that they had been able to log back in, some with their profile intact, but others with glitches — their profiles wiped; some matches relegated to the “likes” section, wiping their conversations; their matches lost.
It is unclear what caused the glitch and when it will be resolved.
Hinge did not immediately respond to a request for comment.
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