Published Nov 15, 2023 04:49PM ET
American Water (NYSE:AWK), the nation’s prominent water and wastewater utility company, is raising awareness about utility scams on Utility Scam Awareness Day. The company has taken this opportunity to educate its customers on how to protect themselves against fraudulent activities.
Scammers often pose as utility workers to gain entry into homes or coerce customers into making immediate payments by threatening to cut off their service. To combat this, American Water has emphasized the importance of confirming the identity of anyone claiming to be a utility worker. Customers are advised to ask for identification or call customer service for verification before allowing entry into their homes or providing any personal information.
The company has also advised against cash transactions with field staff, as American Water employees do not collect money during service visits. This guidance comes as part of American Water’s commitment to ensuring the safety and reliability of its services.
With a history dating back to 1886, American Water serves over 14 million people across 14 states and 18 military installations. The firm employs a dedicated team of 6,500 professionals who leverage their expertise and the company’s extensive reach to deliver positive outcomes for customers and stakeholders alike.
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Written By: Investing.com