Trafficked, beaten and locked up far from his family in China, Lu was one of thousands of people in Cambodia forced to operate online scams to line their captors’ pockets.
Covid-19 shutdowns had left the builder out of work, so when he heard he could earn US$2,000 (RM9,473) a month on a construction project in Cambodia, he jumped at the chance. But he soon realised he had been lured by a scamming gang to a compound in the seaside resort of Sihanoukville, along with hundreds of others.
There he was forced to work 12 to 16 hour shifts, trawling social media and dating apps on a hunt for victims to scam out of huge sums.
“Once I arrived it was too late to escape,” Lu said. “But as long as I was alive, I would keep trying.”
People from countries around Asia – including Vietnam, the Philippines, Thailand, Malaysia, China, Taiwan, Hong Kong, Bangladesh and India – have been sucked into similar operations.
Some, like 34-year-old Lu, have made it out, though thousands of others are feared still trapped.
In August, the UN special rapporteur on the situation of human rights in Cambodia, Vitit Muntarbhorn, said the trafficking victims “were experiencing a living hell often resulting in torture and even death”.
Sihanoukville was once a sleepy resort town, but it was transformed by a vast influx of Chinese investment.
Dozens of casinos sprang up in recent years, making it a hub for Chinese gamblers and drawing in international crime groups.
As travel restrictions bit during the pandemic, these groups shifted their focus.
Jeremy Douglas, of the United Nations Office for Drugs and Crime (UNODC), said “criminal groups moved casino businesses online, and some then did a pivot and added online and phone scams”.
One gang member said on condition of anonymity that the first people to fall prey to operations like his were Chinese nationals already in Cambodia.
Then gangs started trafficking people into the country.
Douglas said “thousands, and some have estimated possibly tens of thousands” of people have been ensnared.
To stop victims from escaping, compounds were installed with metal window bars and barbed wire.
“Once they arrived in the compound, they could not leave,” the gang member said.
“People were beaten or tortured and sold if they refused to scam others.”
Within Cambodia, some were sold on to other gangs, the source said. Those with good IT or English-language skills could be sold for up to US$50,000 (RM236,800).
Four trafficking victims said they received lucrative job offers during the pandemic.
A 38-year-old Malaysian Chinese man called Roy described flying to Phnom Penh and being met by a woman in smart office wear who whisked him through immigration and into a car for the five-hour drive to Sihanoukville.
There, he was taken to a complex of apartment blocks a dozen or so storeys tall, housing a mix of accommodation and office rooms.
“It just looked like a normal office, with three rows of tables with monitors and keyboards, just like a cybercafe,” Roy told AFP.
But he said “once you get in you know you’re not doing customer service”.
Roy and others like him had their passports taken away, and were instructed to set up fake profiles on apps and dating sites including TikTok, Facebook, Instagram and WhatsApp.
Under the constant threat of violence, they would groom targets to pour money into crypto currency or other investment platforms.
Others were forced to build online “love” relationships with their targets and to scam them under the guise of needing help to pay debts off.
There are no reliable figures on how much money the gangs have netted from the scams, though the Douglas said the numbers are “staggering”.
It is not clear where the money ends up, he added, though criminal proceeds are often bundled together with online betting profits, with many of the scam compounds located near legal gambling businesses.
The gang member in Sihanoukville said he did not know who he was ultimately working for.
“We don’t know who is who,” he said. “They are the real mafia.” — AFP
