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The Rochester Hills woman was absolutely thrilled when she opened the letter from the Bank of America. Her nightmare of being scammed by those horrible DTE impersonators appeared to be over.

The letter, which arrived in late June, gave her hope that she might recover the money she lost to the utility shut-off scam in late April. 

“I was like ‘Oh, my God. Oh, my God,” she told me, thinking things had turned in her favor.

“Your claim has been resolved,” the bank proclaimed in its bold greeting. 

“We’re happy to tell you that we’ve credited your account for $1,324.85. We appreciate your patience and are happy we could resolve this in your favor,” the letter stated.

It was all there in black and white. All there, except the green.

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