And one type of scam stood out.
Impersonations of the NBN internet service were the most reported scams of the year, fooling almost 5000 people, according to the Australian Communications and Media Authority (ACMA).
It includes messages threatening to cut people’s internet and phone off if they don’t respond.
The second most reported scam was related to people offering technical support for people’s computers, which they claimed had a virus.
More than 1700 reported this scam.
Scams relating to joining the Do Not Call Register were next with more than 1200 cases reported, while accident claim scams were reported by nearly 500 people.
ACMA said it is ramping up action against the scams next year.
ACMA Authority member Fiona Cameron said it will be handing more responsibility to telecommunications firms to stop them from happening.
“The top three on the list are all impersonation scams that many people will be familiar with,” she said.
“The ACMA’s new Combatting Scams Action Plan is designed to reduce the number of scam calls Australians receive.
“The project will put enforceable obligations on telco providers to share data and work together to identify and block scam calls like these ones.”
Ms Cameron warned people to take notice of this one in particular at this time of year.
“It comes in the form of a text message which appears to come from Australia Post, claiming there is problem with delivery of a package,” she said.
“The SMS includes a link to a fake Australia Post website that will ask for your personal and financial details.
“If you receive a suspicious SMS messages, delete the message and do not click the link.”
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