#relationshipscams | #dating | Did you fall for one of 2019’s top phone scams including NBN or Australia Post


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The top telephone scams which fooled people into handing over cash or personal details this year have been revealed.

And one type of scam stood out.

Impersonations of the NBN internet service were the most reported scams of the year, fooling almost 5000 people, according to the Australian Communications and Media Authority (ACMA).

Scams relating to NBN internet stood out (AAP)

It includes messages threatening to cut people’s internet and phone off if they don’t respond.

The second most reported scam was related to people offering technical support for people’s computers, which they claimed had a virus.

More than 1700 reported this scam.

Scams relating to joining the Do Not Call Register were next with more than 1200 cases reported, while accident claim scams were reported by nearly 500 people.

What’s known as the Chinese scam, which threatens extradition if action is not taken, made up the top five list.
Experts are warning of an Australia Post text scam this Christmas (Getty)

ACMA said it is ramping up action against the scams next year.

ACMA Authority member Fiona Cameron said it will be handing more responsibility to telecommunications firms to stop them from happening.

“The top three on the list are all impersonation scams that many people will be familiar with,” she said.

“The ACMA’s new Combatting Scams Action Plan is designed to reduce the number of scam calls Australians receive.

“The project will put enforceable obligations on telco providers to share data and work together to identify and block scam calls like these ones.”

Ms Cameron warned people to take notice of this one in particular at this time of year.

“It comes in the form of a text message which appears to come from Australia Post, claiming there is problem with delivery of a package,” she said.

“The SMS includes a link to a fake Australia Post website that will ask for your personal and financial details.

“If you receive a suspicious SMS messages, delete the message and do not click the link.”

Fake police scam: criminals then call the victim using a police service number and impersonate an officer to legitimise ATO phone scam
Netflix scam: Email scam gives the appearance of being sent from the streaming service and advises Netflix has been blocked because of a problem with billing.
ATO email scam: Exploiting the well-established reputation of the government agency, the email scam tells the recipient the ATO is trying to contact them in regards to an undisclosed matter.
Telstra phone scam: Man hit with more than $10,000 in charges after scammers opened 10 mobile accounts in his name without his permission or knowledge.
Fake Indian call centre scam: Telstra customers are being warned about a scam that tries to trick victims into handing over sensitive information that could be used for identity theft.
NBN robocall scam: Sophisticated NBN robocall phone scam has been targeting areas of the country where installations are currently underway.
Energy Australia scam: Email scam uses the large database and established brand credibility of EnergyAustralia to lure victims into downloading a malicious file.
Optus email scam: An email purporting to be from Optus tells the recipient a document is available for them to download. Once clicked, their computer is infected.
Valentine’s Day scam: Romance scammers actively engage with victims, slowly building an online relationship before asking for money.
Telstra email scam: Email-based cyber-attack uses Telstra branding to trick customers into clicking a link that can infect their computer with a malicious file used to steal information.
Netflix email scam: Email tells users their account has been suspended in a bid to trick them into clicking a link which leads to a Netflix-branded phishing page used to steal personal information.
Apple Store email scam: The phishing scam involves an email purporting to be from Apple Store, which informs customers they have a PDF receipt from a recent purchase.
ATO phone scam: Phone calls claiming to be from the ATO attempt to fool people into handing over money by claiming they are about to be arrested over unpaid taxes.
‘SIM swapping’ scam: Hackers can gain access to your bank account, email and social media with just a simple phone call to a mobile operator.
Post-storm roof scam: Fake tradesmen knock on the door of Australians after wild weather and say the roof must be replaced as it’s about to cave in. One lady handed over $156,000 for work that did not need to be done.
Police phone scam: Scammers are posing as police officers to try and dupe people into handing over financial information.
Ransom email scam: Scammers are sending ransom emails containing terrifying threats designed to frighten people into handing over their money.
Telstra email bill scam: A legitimate-looking email bill that directs users to a malicious website that will deliver malware to their computer.
Facebook scam: Users receive messages from the accounts of friends and family telling them they can win money by clicking on a link, which will infect their computer. The message is from a scammer who has hacked your friend’s account or created a “copy” profile by stealing their images and information.
Wealthy suburb scam: An elaborate scam saw a man hand over a $40,000 car without receiving a cent.

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